Back to Home

This Cookie Policy explains how FlowLoad ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (https://flowload.uk) and use our desktop application.

1. What Are Cookies?

Cookies are small text files stored on your computer or device by your web browser when you visit a website or interact with an application. They are widely used to make websites work efficiently, remember your preferences, and provide analytical data to website owners.

2. How We Use Cookies

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted) to serve several purposes:

• Essential / Security Cookies: These cookies are critical to the secure and functional operation of our service. They allow us to protect checkout forms, verify security tokens during login, and prevent malicious bots or fraudulent activity (such as through Stripe's anti-fraud system).
• Analytical / Performance Cookies: These cookies help us understand how visitors interact with FlowLoad. We use Google Analytics 4 (GA4) and Cloudflare Web Analytics to measure site performance, track geographic regions of active users, and improve page load speeds.
• Functional / Preferences Cookies: These remember your choices (such as tier status or preferences) to ensure a customized experience.

3. Third-Party Cookies We Use

Some cookies are placed by trusted third-party providers that we work with to deliver high-performance features:

• Google Analytics 4 (GA4): We use G-E8XQJEMXZR to track anonymized website traffic, clicks, and page layouts. Google sets cookies (like _ga and _gid) to distinguish unique visitors.
• Stripe: Our payment gateway utilizes essential tracking technologies to verify credit cards securely, process subscription packages, and run compliance-grade machine learning models to block fraudulent checkout attempts.
• Cloudflare: We use Cloudflare to safeguard our DNS and serve files efficiently. Cloudflare puts a security cookie (such as __cf_bm) to determine if visitors are real humans or automated scrapers.

4. Managing Your Cookie Choices

Most modern web browsers allow you to control cookie preferences through their settings. You can set your browser to reject all cookies, block third-party cookies specifically, or clear all stored cookies when you shut down the browser.

Please note that if you disable essential cookies entirely, some premium features of the FlowLoad site (such as passwordless email login, license activation, and Stripe checkout sessions) may fail to load or function correctly.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our tech stack or regulatory compliance. Any changes will be published here with an updated "Last Updated" timestamp.